There are 50 FAQs for Business Rewards.
A Business Rewards Mile is the reward currency earned for every eligible flight taken by a member of your organisation. The organisation earns Miles applicable towards award travel on Emirates flights, that you can utilise as you see fit within your organisation.
Starting a Business Rewards account for your company or another organisation is easy.
Skywards information: First, we'll ask you for your individual Skywards account number, which is required of all participants in the Business Rewards programme. If you're not yet a Skywards member, you can join during the process.
Organisation information: Second, we'll need to gather some very basic information about your organisation. This will enable us to create your Business Rewards account and begin inviting individual members.
Invite individual members: Finally, after you have created a Business Rewards account, you can use our simple online form to begin inviting individuals within your organisation to enrol in the programme.
Absolutely nothing! It's free.
It is possible, however, it means that the Business Rewards Miles earned would be split over two accounts.
Yes, by using edit company profile.
Each account has a Business Rewards administrator who can manage the membership, book travel for members, and use Business Rewards Miles to book travel and view travel reports.
There are no limitations and you can have multiple administrators. However by default, the person who creates a Business Rewards account is assigned as the administrator. The role can then be reassigned at any time to another individual.
Members need not live in the country where the organisation is registered.
A Business Rewards account can have a maximum of 80 members. They may add up to 80 new members in any year, but cannot exceed the maximum membership. If for example, three members are removed from this programme, the administrator cannot add another three names in the same year if they have already added 80 new members in that year.
No. Each member is a Skywards member, and each member can only be linked to one Business Rewards organisation at any time.
Once you join online, you will receive an email confirming your membership.
Business Rewards Miles are valid for three years from the flight date. They will expire on the next anniversary of the organisation’s joining date. For example, if the joining date of your organisation was in August 2008, and you earned Business Rewards Miles in June 2009, your Miles will expire on 31st August 2012. Or, if you earned Miles in October 2008 and the joining date of your organisation is in May 2008, your Miles will expire on 31st May 2012.
You can earn Miles only on Emirates flights booked online through Business Rewards. The actual number of Miles earned depends on how much is spent on the ticket.
No, unfortunately not. Miles can only be credited for flights taken whilst part of the Business Rewards programme.
You earn two miles per US$ spent on the base fare. The base fare is the fare before surcharges, taxes, service fees etc., as displayed for each flight in the Business Rewards booking engine.
No, only flights with an Emirates flight number earn Miles.
Business Rewards Miles are calculated at the end of each month for travel completed in that month. If an itinerary begins in one month and ends in a subsequent month, the Business Rewards Miles earned for that itinerary will be added to each month on a pro rata basis. Business Rewards Miles earned in a given month will appear in the Group Administrator view of the organisation’s account and be fully redeemable by the 18th day of the following month. E.g. Booking from Dubai – London – Dubai. Travel Dubai-London on the 27-Feb-09 Business Reward (BR) Miles will be credited on the 18-Mar-09. Travel London-Dubai on the 03-Mar-09 Business Reward (BR) Miles will be credited on the 18-Apr-09.
No.
If you want to book a Business Rewards award flight, the administrator of the account can book online once they have logged in.
Sorry, no. As per the Terms & Conditions of the Business Rewards programme, validity of Miles cannot be extended.
Sorry, no. As per the Terms & Conditions of the Business Rewards programme, Miles cannot be purchased.
Business Rewards award bookings can be made online up to six hours before the flight, subject to seat availability on the flight in the reward category.
Business Rewards Miles may not be credited to your account for two possible reasons:
The transaction is still being processed.
The booking may not have been made online through Business Rewards and therefore was not recognised as a Business Rewards booking.
If you have Miles that have not been credited to your account, you can make a Business Rewards Retro Mileage Claim within 60 days from the relevant flight or transaction date, if you believe the flight qualifies.
No, all tickets must be paid for using the available payment methods. For Business Rewards award bookings, only the taxes and surcharges can be paid for using cash.
No, rerouting is not allowed on a Business Rewards award booking. It is only possible to change from London Gatwick to London Heathrow Airport, and any additional tax must be paid.
Business Rewards or Skywards membership, at any level, does not automatically entitle you to a free upgrade.
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