FAQs

Can I purchase Business Rewards Miles?

No.

Can I purchase additional Miles?

Why am I asked for a credit card number when redeeming my Skyward Miles for reward tickets?

Are Business Rewards Miles credited automatically after a flight?

How long are Business Reward Miles valid for?

If I don’t have enough points for a Business Rewards award flight, can I purchase additional Miles to allow me to redeem a reward?

Can I earn Miles on an unused ticket?

How long do I have to wait before my Miles appear in my Business Rewards account?

Can I combine my Business Rewards Miles with those in another Business Rewards organisation’s account if I do not have sufficient Miles in my account?

Can I pay partly with Business Rewards Miles and partly cash to reduce the fare and/or Miles needed?

If I issue an award booking before my Miles expire, can I refund the ticket later? Will I also receive all my Miles in my Business Rewards account again?