FAQs

Can a one-way award ticket be issued on Business Rewards?

No, it has to be a return ticket. The same applies with the Skywards programme.

How do I enrol?

Can Business Rewards award ticket bookings be made through local travel agents?

I want to utilise my Business Rewards Miles but cannot get bookings since it is peak season – what should I do?

Can I earn Miles when travelling on a Business Rewards award ticket?

Can I earn Business Rewards Miles on any Emirates or Skywards partner airlines?

If I don’t have enough points for a Business Rewards award flight, can I purchase additional Miles to allow me to redeem a reward?

Can I cancel or amend my Business Reward award booking?

If I was upgraded by Emirates at the time of travel, will I be awarded Business Reward Miles as per the upgrade or my original ticket?

How long are Business Rewards award tickets valid for?

If I issue an award booking before my Miles expire, can I refund the ticket later? Will I also receive all my Miles in my Business Rewards account again?

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