| Organisation / Publication | Award |
|---|
| Gallileo-Express Travel & Tourism Awards | Meilleure compagnie aérienne internationale au départ de l'Inde. |
| Most Innovative Marketing Campaign 2003 |
| Skytrax - The Worlds Best Airline Lounges Awards 2003 | Airport Lounge of the Year |
| Business Traveller Middle East 2003 | Best Airline in the Middle East |
| Best Regional Airline |
| Airline with the Best Cabin Crew |
| The 15th Freddie Awards (Skywards) | Best Affinity Credit Card |
| Best Award Redemption |
| Best Customer Service |
| Best Elite Level |
| Best Website |
| Programme of the Year |
| Skytrax - Airline of the Year Awards 2003 | Best Middle East Airline |
| Best Economy Class |
| Official Airline Guide’s 2003 Awards | Best Airline Based in the Middle East/Indian Sub-Continent |
| Marco Polo Award 2003 | Best Airline |
| Air Transport World 29th Annual Airline Achievement Awards | Passenger Service Airline of the Year |