FAQs

Do I have to upgrade all passengers in the booking, or can I just upgrade one?

When upgrading using Skywards Miles via Manage a Booking all passengers on the same booking will be upgraded for the flights selected. If you wish to upgrade one traveller in a booking for multiple passengers, please contact the Skywards Service Centre who can arrange this for you.

What are the ticketing rules for child and infant passengers on Emirates?

With which airlines does Emirates operate Codeshare flights?

Can I make a booking online with my credit card if I am not travelling myself?

Can I reserve seats for my Emirates flights and how do I do this?

Can I redeem Miles for a one-way trip?

How can I upgrade my flights using Skywards Miles?

I have enough Skywards Miles – why can’t I upgrade online?

Do I have to pay anything extra when upgrading my booking using Skywards Miles?

What do I get when I upgrade a booking using Skywards Miles?

What is Direct Debit – ELV – Germany?

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