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How the Programme Works

How the Programme Works

For organisations with 80 business travellers or less, Business Rewards is an easy way to benefit, every time you fly Emirates

The Business Rewards programme is open to all businesses and other organisations in participating countries. Individuals within each organisation must be a legal adult in their country of residence in order to enrol in Business Rewards, and they must first become members of Skywards, our award-winning frequent flyer programme, if they are not members already. Total enrolment per organisation may not exceed 80 individuals at any given time. Individuals may be removed from an organisation's Business Rewards account at any time, but no more than 80 new enrolments may be made per account per year.

Getting started

To take the first step toward earning Business Rewards Miles, use our easy online forms to register your organisation.

Business Rewards Administrator

Every registered organisation has an administrator, whose role is to:

  • Invite individual members of an organisation to enrol in Business Rewards.
  • Approve or deny all enrolment requests.
  • Plan, book, and pay for travel by enrolled Business Rewards members, or approve and pay for travel plans submitted for approval by members themselves.
  • Track the itineraries and Emirates-related expenses of all individual members using Business Rewards online travel-management tools.
  • Redeem Business Rewards Miles for award travel on Emirates, usable by any member of the organisation.
  • By default, the role of administrator is assigned to the person who creates a Business Rewards account. The role may be reassigned at any time to another individual enrolled in your Business Rewards account. Additional administrators can also be added at any time.

Booking and paying for Business Rewards travel

Individual Business Rewards members are free to book their own itineraries, making payment by approved payment methods or submitting their itineraries for approval and payment by their organisation's Business Rewards administrator(s). Alternatively, administrators can book itineraries on behalf of individual members, paying for these and for individually submitted itineraries by approved payment methods. All bookings must be made through the Business Rewards online booking engine to be eligible for Business Rewards Miles.

Managing travel plans online

Individual Business Rewards members can view and manage their own travel plans, and administrators can view and manage the travel plans of all members through our online travel-management tools. Changes to Business Rewards itineraries, however, must be made by telephone through your local Emirates reservations centre. Any charges incurred as a result of an itinerary change can be paid for by the individual Business Rewards member or by the administrator by approved payment methods.

Earning Business Rewards Miles

Your organisation earns Miles on all flights by eligible Business Rewards members provided that such flights are booked and paid for through the online Business Rewards booking engine at emirates.com. Eligible Business Rewards members are individuals who have completed the process of enrolling in your organisation's Business Rewards account prior to the time of booking a given flight.

Your organisation will earn Business Rewards Miles on all eligible flights at a rate of 2 miles per $US paid of base fare. The base fare is the fare before surcharges, taxes, service fees etc. as displayed for each flight in the Business Rewards booking engine. Miles are calculated at the end of each month for travel completed in that month. If a given itinerary begins in one month and ends in a subsequent month, the Business Rewards Miles earned for that itinerary will be added to each month on a pro rata basis. Business Rewards Miles earned in a given month will appear in the administrator view of your organisation's account and be fully redeemable by the 18th day of the following month. Business Rewards Miles will expire 3 years from the date on which they are flown. This expiry will occur on the anniversary of the organisation's joining date.

Please note that individual members of your organisation continue to earn Skywards Miles and tier miles (but not bonus Skywards Miles for bookings made on emirates.com) for their eligible business flights even as your organisation earns Business Rewards Miles for those same flights.

Redeeming Business Rewards Miles

Your Business Rewards administrator can view and redeem the Business Rewards Miles earned by your organisation online at any time. The following conditions apply to Business Rewards award flights earned with Business Rewards Miles:

  • Award flights can be booked for anyone in your organisation, not just those who are enrolled in Business Rewards.
  • Award flights must be booked online through the Business Rewards booking engine. No one way flights are available.
  • Changes and cancellation of award flights, must be made by telephone through your local Emirates reservation centre, subject to the conditions applicable to Business Rewards award flights. Service charges will apply.
  • Seats available for award flights are limited and subject to availability.
  • Surcharges and taxes on award flights are not covered by Business Rewards Miles, and must be paid at the time of booking by approved payment methods.
  • Business Rewards Miles cannot be combined with or added to an individuals personal Skywards Miles and rewards.
  • No Business Rewards or Skywards Miles will be earned on Business Rewards awards flights.

To find out how many Business Rewards Miles are required to earn a free flight, visit our flight award calculator.

Retrospective claims for Business Rewards Miles

Only flights that were booked on the Business Rewards booking engine will be considered for a retrospective claim. To submit a claim please complete the claim form.

Terms and conditions

You can view Business Rewards terms and conditions here.

To learn more, visit our Business Rewards FAQs.

Join Business Rewards

Earn business and personal rewards when you travel for your organisation.

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