There are 13 FAQs for Online Booking: The Basics
Online booking is a convenient way of finding and booking your flights over the internet. Using Emirates® online services you can:
build an itinerary to suit your travel plans
request a particular seat, special meal, or service
pay online by credit card using our secure server
To book your Emirates® flights online, select your travel cities and dates, choose a suitable flight, confirm your personal details, and decide how you'd like to pay. Make an online booking now.
At present, online booking is available in the following countries:
We are planning to introduce online services from new destinations in the near future. As soon as we launch online services from a new destination, we will announce it on our website.
In the meantime, if you live in a country where online booking is not yet available, you can still benefit from using this site by finding suitable flights online and then booking your ticket through our email inquiry form. Alternatively, you can call your local Emirates® office to make your booking.
This will depend on the country of departure. In some countries, for security reasons, the holder of the credit card used to book a ticket or group of tickets must be one of the travelers on that itinerary, and will be required to provide identification and sign a credit card slip at the airport check-in counter prior to receiving boarding passes.
On the Enter billing information page where the credit card details are entered, if the "Cardholder name" can be typed in, you would be able to pay for the booking even if you are not traveling. If the "Cardholder name" appears in a drop-down menu and cannot be changed, you would unfortunately not be able to pay for the booking unless you are traveling.
As an alternative, you could select the option of picking up your tickets at a local Emirates office on the Choose ticketing option page. You could then go in person to an Emirates® office in the country of departure and pay for the tickets.
Please note that the fare quoted is only valid for payment in the country of departure. Due to ticketing regulations, a different fare may apply if you wish to pay for the tickets at an Emirates office in another country, or in some cases you may not be able to pay outside the country specified at the time of booking. After five days, the booking would be canceled automatically if tickets have not been collected and paid for. Please contact your local Emirates office to confirm.
Skywards® members may make a redemption booking for friends and family, and pay for the applicable taxes online with their own credit cards.
Once you have confirmed all your flight, personal, and payment details, a summary of this information will be displayed along with your booking reference.
The booking reference indicates that your reservation has been confirmed. An email confirming your booking will be sent to the email address provided by you during the booking process.
eTickets are currently available in the following countries:
Depending on your travel details, you may have the option to collect a paper ticket in advance at an Emirates® Office, on the day of departure at the airport, or have it delivered to you. Delivery can be made by courier or by mail, if time allows. Delivery options vary from country to country, however, and also depend on time before departure. Find out more about how we arrange deliveries in your country.
Please note that Emirates® can arrange to deliver tickets only in your country of departure. Please also note that if the scheduled departure of your outbound flight is less than 48 hours from the time you make your online booking, you must collect your paper tickets at the airport. An alternative in this case would be taking the eTicket option if online booking is available in your country.
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