FAQs

Do I need to subscribe or pay to access the mobile site?

The emirates.com mobile site is a complimentary service provided by Emirates. You may only be charged by your mobile service provider for the time you spend online.

What is online check-in? When and where can I use it?

Cabin baggage allowance and exceptions

Additional allowances for passengers with disabilities

Additional allowances for sports equipment

What is the eBoarding Pass and how do I use it?

How do I access the emirates.com mobile site?

What features can I use on my mobile device?

Some emirates.com features are missing from the mobile site, how do I access them?

Why can't I access certain mobile site features on my mobile device?

What languages is the mobile site available in?

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