We’d like to make travel as easy as possible for all of our passengers. For passengers with limited mobility, we offer the following assistance:
- Wheelchairs at the airport: We can arrange for wheelchair transport from check-in to the boarding gate, making connections (if applicable), and from the aircraft to the arrivals hall at your destination. In order to serve you better, please let us know in advance of travel if you desire this service — preferably at the time of booking.
- Travelling with your own wheelchair: We are able to carry your wheelchair or mobility equipment on the flight. However, there are some restrictions on size and weight that you should discuss with your booking agent at the time of booking. Wheelchairs and other mobility equipment are carried free of charge and do not count against the standard baggage allowance.
- If you have a battery-powered wheelchair, you will need to take certain safeguards before you travel. Please ask for details when you make your booking.
- Visually impaired or hearing impaired passengers: If you require meet-and-assist service, or if you need to be guided to or from the aircraft, please notify the booking agent.
If there is any other special need with which you require assistance, please don’t hesitate to ask when you book your flight with Emirates®. We will do everything we can to accommodate your needs.