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Our contact details in Tokyo

Please select a city below to view contact information. Ticket offices may not be open on public holidays.

General queries:

+81367434567+81367434567Telephone number opens with external call applicationsAdditional notes:
Japanese language will be available 09:00 - 18:00 (Monday - Friday). English speakers are available to assist 24 hours, meaning we can answer your call sooner in this case.

Airport Office (Haneda) - Tokyo

Telephone
+81367434567+81367434567
No ticketing facility at Haneda airport
Telephone number opens with external call applications
Additional notes:
Town office is closed/ Only call centre available. Refer to Tokyo Town Office information.
Additional notes:
Town office is closed/ Only call centre available. Refer to Tokyo Town Office information.
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Airport Office (Narita) - Tokyo

Telephone
+81367434567+81367434567
No ticketing facility at Narita airport
Telephone number opens with external call applications
Working hours
Additional notes:
Town office is closed/ Only call centre available. Refer to Tokyo Town Office information.
Additional notes:
Town office is closed/ Only call centre available. Refer to Tokyo Town Office information.
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Ticket Office - Tokyo

Address
22F Ark Mori Building, 1-12-32 Akasaka, Minato-ku, Tokyo107-6022Find us on Google mapsFind us on Google maps Opens an external link in a new tab
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Telephone
+81367434567+81367434567
Closed for weekends and public holidays.
Telephone number opens with external call applications
Working hours
Additional notes:
The Ticket Office is closed between 13:00-14:00. Please bring photo ID to present to building reception for the entry into the building.
Additional notes:
The Ticket Office is closed between 13:00-14:00. Please bring photo ID to present to building reception for the entry into the building.
Clicking this link will direct the focus back to active left navigation