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Car hire bookings on emirates.com are made through our partner CarTrawler. If you have any questions about car hire, please visit the CarTrawler website (Opens an external website in a new window). If you have any queries prior to picking up the hire car, please email reservationsdept@cartrawler.com(Opens your email client). For any queries after you’ve hired the car, please use customercare@cartrawler.com(Opens your email client).

If your itinerary takes you via another city and you'd like to spend some time there before continuing to your final destination, tell your reservations agent or use the Advanced Search tab on the main Make a Booking page.

For example, if your route is Dubai to Melbourne via Singapore, you may choose to stop over in Singapore. Some fares permit stopovers without extra charges (although additional taxes may apply), and other fares may apply a charge. When booking on emirates.com, be sure to use the Advanced Search tab to build the stopover into your itinerary at the time of booking. If you wish to add the stop after you have already purchased your ticket, change fees and any fare difference may apply depending on the fare conditions of your ticket.

If your route will take you through another city before your destination and you’d like to spend some time there, you may book a stopover itinerary. Simply select the “Multiple destinations” radio button on the Make a Booking page.

To include a stopover in your itinerary, enter each leg of the journey separately. For example, to book a stopover in Dubai on your way from London to Sydney, enter “London” and “Dubai” in the first set of search fields, then “Dubai” and “Sydney” in the second set. Then click “Add a destination”, and enter “Sydney” and “London” in the final set of search fields.

You can book a hotel before or after you book a flight on emirates.com or add one to your itinerary later through Manage a booking. You can even make a hotel reservation without booking a flight.

Hotel reservations on emirates.com are made through our partner, Booking.com. You can learn more by visiting our book or reserve a hotel page.

No. To earn Skywards Miles all bookings must be made online via the book or reserve a hotel page on emirates.com.

No. To earn Skywards Miles all bookings must be made online via the emirates.com Book a Hotel page.

When you book or reserve a hotel on emirates.com, as per Booking.com's existing arrangement with the hotel, members will see the Skywards Miles earned on their Emirates Skywards account statement approximately 60 days after check-out from the hotel.

There is no minimum or maximum number of Skywards Miles to be awarded. The number of Miles awarded per stay will be displayed to the member at the time of booking.

No, members are eligible to earn Skywards Miles only.

Information available on www.booking.com(Opens an external link in a new window).

You can book tickets for tours and attractions through emirates.com, and all ticket purchases on our site are made through our partner GetYourGuide. Learn more by visiting our Tours and attractions section.

No, to earn Skywards Miles all bookings must be made online via the emirates.com tours and attractions page.

No, to earn Skywards Miles all bookings must be made online via the emirates.com tours and attractions page.

Members will see the Emirates Skywards account statement approximately 30 days after the conduction date of the tours or attractions.

No, there is no maximum number of Skywards Miles you can earn. The number of Skywards Miles earned per booking will be displayed to the member at the time of booking.

No, members are eligible to earn Skywards Miles only.

No. Jaan – E- Jigar show is not included and a Jaan – E- Jigar show ticket must be purchased.

There is complimentary shuttle buses at The Outlet Village and Laptia. You can find more details in the following link(Opens a PDF in a new window).

In the event of customer losing the email with park E-Ticket but remembers the park PNR#, then customers can always contact 800AMAZING (2629464) or email amazingservices@dubaiparksandresorts.com to request the agent to resend the email with E-Ticket to registered email address during the transaction.

You can email your inquiries to amazingservice@DubaiParksandResorts.com (Opens in a  new window).
Or, alternatively call
UAE: 800 AMAZING (2629464)
International: +971 4 820 0000

You can find details on Dubai Parks and Resorts website(Opens in a new window) or alternatively call
UAE: 800 AMAZING (2629464)
International: +971 4 820 0000

The park ticket once purchased is not transferable, non-refundable or exchangeable and cannot be offered for sale.

Validity of the park e-ticket is 6 months from the date of issue if you selected the open date ticket. However, if you have selected dated ticket then the ticket is valid only for that date.