HELP
Data Access Request Form
Under the European Union General Data Protection Regulation, you can ask for information about your personal data and make other requests regarding your personal data.
This form is for privacy requests only. For other self-service tasks like claiming Skywards Miles, requesting tax receipts, making profile updates and more, browse the Help section to find the right form for your request type. You can also use the below links for specific requests like –
Click here to request for your Proof of travel certificate for Tax or Insurance purposes.
Click here to request for your Cancelled Flight certificate.
Click here for any insurance questions, or to submit a claim.