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General queries:

+886277450420+886277450420Telephone number opens with external call applicationsAdditional notes:
Mandarin and Cantonese languages will be available 08:00 - 18:00 (Monday - Friday) and 08:00 - 17:00 (Saturday - Sunday). English speakers are available to assist 24 hours, meaning we can answer your call sooner in this case.

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Check the location and opening hours of our offices worldwide.

Help and support

Baggage portal

Find out how much baggage and luggage you can take on board, and learn all about our baggage rules.
Facebook official page
Our customer service teams are online 24/7 to answer your queries in English and Arabic.
Twitter official page
Reach out to us on the official customer service Twitter channel for Emirates airline. We are here 24/7 to help you in English or Arabic.