Best Price Claim | Submit a form for your request | Help

See the checklist below for our conditions for a best price match claim. Please complete the form in English and upload any supporting documents.

If your claim meets all our requirements, your refund will be processed within 28 days after you submitted the request.

Form Checklist

I have made a flight booking and paid immediately online at emirates.com using an instant payment method (Credit/debit card, PayPal, Realtime Bank Transfer).

I have found a lower fare for the exact same itinerary on another website - Please note: we cannot consider a lower fare found later on emirates.com

I can book this fare at the other website – Please note: we cannot consider fare comparison sites.

I am submitting this claim before midnight of the same day I purchased the Emirates fare.

I have included any payment fees/surcharges applied by the other website for the same payment method used for my booking at emirates.com

Personal information

Your personal details

First name

Last name

Confirm email

Customer contact info details

Area code

Phone number

Emirates Skywards number (Optional)

Let’s find your booking

Attachments

Please upload documents relevant to your request.

Drag and drop your files to upload or Select a file

How can we help?

Please provide details about the issue you need our help with.

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Best price claim match

Form Checklist

Your personal details

Let’s find your booking

Attachments

How can we help?